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1. How soon after filing a complaint will an inspection be performed?

Code Compliance Staff usually respond within 72 hours.

2. I would like the inside of my apartment inspected, why won’t an inspector come inside?

At this time, only exterior and common interior areas are inspected.

3. How long will it take to resolve a violation found during an inspection?

Time frames vary but we strive to gain compliance within 10-30 days.

4. Can I file an anonymous complaint?

Yes, however providing contact information allows the inspector to gain additional information if needed and follow up with the complainant.

5. What happens if the violation is not corrected after the inspector has instructed the property owner to do so?

Depending on the violation, this might include issuing a notice to appear in Municipal Court or an administrative abatement to gain compliance.

6. Who is responsible for correcting the violations?

Generally, the property owner is responsible for correcting the violation(s) unless the violation is not a result of a building defect such as improperly stored tenant items.

7. Can the City get me out of my lease?

The City does not get involved in civil matters such as contractual agreements, nor can we provide legal advice.

8. Does the City test for mold?

No, however we will try to identify the source of the concern and have the issue corrected if it is a code violation.