How do I schedule a virtual inspection?

To schedule your virtual inspection, simply follow this link: https://inspections.oncamino.com/allen-tx and follow the instructions. If you are having issues, please call 214.509.4130 or 4132 by 3 p.m. at the latest, the day prior to your desired inspection date. The City inspector will contact you to schedule an appoint time. The inspector will initiate the video call on your scheduled date and time using the phone number provided. The inspector will walk you through the inspection. Most virtual inspections take around 10 minutes or less.

Note: Virtual inspections are available only for plans that have been filed and approved electronically. Your results will be available by email the same day as the inspection.

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1. How do I schedule a virtual inspection?
2. How should I prepare for my virtual inspection?
3. Do I need to download an app like Skype or Zoom, or have FaceTime installed for my virtual inspection?
4. When will I know if my inspection is approved?
5. What if my inspection fails?